Terms & Conditions
Welcome to Keshavi Ayurveda.
By accessing or using our website and purchasing our products, you agree to the following terms and conditions.
1. Products & Information
We make every effort to ensure that product descriptions, ingredients, images, pricing, and other information on our website are accurate. However, slight variations in colour, texture, or appearance may occur due to the handcrafted and small-batch nature of our products.
Our products are intended for external use only, unless specifically stated otherwise.
2. Product Usage
Please read the product instructions and ingredient list before use. If you have known allergies or sensitivities, please review the ingredients carefully.
We recommend performing a patch test before first use. Discontinue use if irritation or an adverse reaction occurs.
Keshavi Ayurveda products are intended for personal care and wellness and are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
3. Orders & Payments
All orders are subject to product availability and successful payment.
We reserve the right to cancel or decline an order in circumstances such as incorrect pricing, suspected fraudulent activity, stock issues, or incorrect order information. If payment has already been received for an order cancelled by us, the applicable amount will be refunded.
4. Pricing
All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.
Prices and offers may be changed or withdrawn without prior notice.
5. Shipping & Delivery
Orders are processed and dispatched according to our Shipping & Delivery Policy. Delivery timelines provided are estimates and may vary depending on the destination and courier partner.
6. Cancellation, Returns & Exchanges
Orders may be cancelled only before dispatch, subject to our Cancellation Policy.
Due to the personal-care nature of our products, we do not accept returns or exchanges after delivery.
For products received damaged, incorrect, or with a genuine issue, please contact us within 48 hours of delivery with your order details and supporting photographs/unboxing video.
7. Intellectual Property
All content on this website, including the Keshavi Ayurveda name, logo, photographs, product descriptions, graphics, text, and other materials, belongs to or is licensed to Keshavi Ayurveda / Waheveda LLP.
This content may not be copied, reproduced, modified, or used commercially without prior written permission.
8. Website Use
You agree to use this website only for lawful purposes and not to misuse, disrupt, or attempt to gain unauthorized access to any part of the website.
9. Personal Information
Any personal information provided while placing an order or contacting us will be handled in accordance with our privacy practices and used for purposes such as order processing, delivery, customer support, and communication.
10. Changes to These Terms
We may update these Terms & Conditions from time to time. Any changes will be posted on this page, and the updated version will apply from the date of publication.
11. Contact Us
If you have any questions about these Terms & Conditions, our products, or your order, please contact us:
Keshavi Ayurveda
Email: keshaviayurveda@gmail.com
By placing an order on our website, you acknowledge that you have read and agreed to these Terms & Conditions.